GSLAB ("we", "us", "our") builds custom websites and automation systems for local businesses. This policy explains what information we collect, how we use it, and the choices you have. It applies to gslab.engineer, the client portal, and related services.
Information we collect
- Contact details — name, email, phone number and business name when you request a quote, book a consultation, or contact us.
- Account information — when you register or sign in with Google, we store your name, email and a hashed password or Google account link.
- Project content — files, logos, text and requirements you upload so we can build your website.
- Payment information — processed securely by Stripe, PayPal or Zelle. We never see or store your full card or bank numbers.
- Usage data — pages visited and interactions, collected via privacy-respecting analytics to improve the site.
How we use it
- To deliver, host, and support your website and care plan.
- To send quotes, proposals, receipts, booking confirmations, and service updates.
- To send your monthly commission statement if you are a referral partner.
- To respond to enquiries and provide customer support.
What we never do
- We never sell your personal information.
- We never share project files or business data with third parties except as needed to run your site (hosting, email delivery, payment processing).
- We never ask for your password or full card details by email.
Data retention & security
We keep your information only as long as needed to provide services and meet legal obligations. Data is stored on encrypted infrastructure (MongoDB Atlas, Cloudflare edge). Access is limited to GSLAB staff who need it to support you.
Your rights
You may request a copy of your data, ask us to correct it, or ask us to delete it by emailing jhk505@gatech.edu. You can also delete uploaded project files yourself from the client portal.
Contact
Questions about this policy? Email jhk505@gatech.edu or call 706-304-1620.